Privacy Policy
Last updated: January 15, 2026
At Zervaxilomx S.A. de C.V. (hereinafter, "Zervaxilomx", "we" or "the Platform"), located at Av. Paseo de la Reforma 505, Floor 32, Col. Cuauhtémoc, C.P. 06500, Mexico City, Mexico, we are committed to protecting your personal data in accordance with the Federal Law on Protection of Personal Data Held by Private Parties (LFPDPPP) and its Regulations.
1. Personal data we collect
We collect personal data that you voluntarily provide through our contact form: full name, email address, and the content of the message you send us. Additionally, we may automatically collect data about your device, IP address, browser type, operating system, pages visited, and browsing time through cookies and similar technologies, always subject to your explicit consent.
2. Purposes of processing
Your personal data will be processed for the following necessary purposes: responding to queries and messages you send us through the contact form, providing you with information about our educational materials, and improving the functionality and content of our platform. Secondarily and with your consent: sending you informative communications about new educational resources and analyzing aggregated usage patterns to optimize the user experience.
3. ARCO Rights
You have the right to Access, Rectify, Cancel, or Oppose the processing of your personal data (ARCO Rights). To exercise these rights, send your request to contacto@zervaxilomx.com indicating your full name, a clear description of the data for which you seek to exercise any of the ARCO rights, and any document that facilitates locating your data. We will respond within a maximum of 20 business days in accordance with applicable legislation.
4. Data transfers
Zervaxilomx does not sell, trade, or transfer your personal data to third parties without your consent, except as provided by the LFPDPPP and its Regulations, such as duly founded and motivated requirements from competent authorities.
5. Security measures
We implement administrative, technical, and physical security measures to protect your personal data against damage, loss, alteration, destruction, unauthorized use, access, or processing. These measures include data encryption in transit via TLS protocols, role-based access controls, and periodic security audits.
6. Cookies and tracking technologies
Our site uses cookies and similar technologies. You can find full details in our Cookie Policy. We implement Google Consent Mode v2 to ensure that no analytics or marketing cookies are activated without your prior and explicit consent.
7. Changes to this policy
We reserve the right to modify this Privacy Policy at any time. Changes will be available on this same page with the last updated date. We recommend reviewing this section periodically to stay informed.
8. Contact
For any questions or requests related to this Privacy Policy or the processing of your personal data, you can contact us at: contacto@zervaxilomx.com or at the address indicated at the beginning of this document.